Central Office Location:
Old Roberts School Building
534 East First North St.
Morristown, TN 37814
Mailing Address:
P.O. Box 1218
Morristown, TN 37816
Toll-Free Phone:
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Agency Info

Douglas-Cherokee Economic Authority, Inc. is a Community Action Agency serving six (6) rural counties in East Tennessee– Cocke, Grainger, Hamblen, Jefferson, Monroe and Sevier. The purpose of the agency is to help families living in poverty improve their lives by providing them with assistance and services that they are not able to provide for themselves. The focus of the agency is to help people help themselves.

DCEA was organized in 1965 as a non-profit corporation. The activities of DCEA are governed by a 27 member Board of Directors who represent all segments of the population living in each of the six counties. DCEA is a 501(c)3 tax exempt corporation and operates mainly under funds received from the Tennessee Department of Human Services, using Federal, State and local funds to provide special services.

In addition to the programmatic advice of the governing body, input is sought from the client population and the general public through community meetings, formalized questionnaires and informal comment of specific program activities as well as projects in the planning stages.

All agency projects coordinate activities with other local agencies and organizations having contact with potential clients to maximize the mobilization of resources and reduce duplications in services.

The Promise of Community Action….Community Action changes people’s lives, embodies the spirit of hope, improves communities and makes America a better place to live. We care about the entire community and we are dedicated to helping people help themselves and each other.

Mission Statement

Douglas-Cherokee Economic Authority's mission is to provide resources, tools, and opportunities that help low-income families and individuals of all ages achieve personal, economic and social stability.

Goal Statement: Douglas-Cherokee's goals advance its mission. The goals are to:

1. reduce barriers to personal, economic, and social stability preventing low-income families and individuals from achieving self-sufficiency

2. mitigate the effects of poverty for the elderly and people with disabilities who may not be able to achieve self-sufficiency

3. develop and sustain partnerships among supporters and providers of services to low-income people

4. increase the capacity of the Agency to help clients achieve positive outcomes

5. working with partners, create and/or improve community development opportunities that result in increased self-sufficiency for low-income community residents.

Legislative History

Community Action was born with the enactment of the Economic Opportunity Act (EOA) of 1964. The ambitious purpose of this statute was to eliminate the causes and consequences of poverty in the United States. The Act established a federal Office of Economic Opportunity, formed state Economic Opportunity Offices, and created new community-based organizations called Community Action Agencies (CAAs).

From the start, CAAs were expected to act as laboratories for innovative methods of eliminating causes of poverty, causes that neither private efforts, post-war economic growth, nor the public programs initiated before and after World War II had been able to eliminate. CAAs succeeded dramatically in this role. For example, it is in the Community Services Network that Head Start program was developed, refined, and shared with other institutions. Today, CAAs remain the single larges delivery system for Head Start programs. Legal Services, the Community Food and Nutrition Program, Foster Grandparents, and National Youth Sports are just a few of the successful programs that began in the Community Services Network. Between 1964 and 1980 Governors and Congress regularly adapted pilot programs from CAAs to become nationwide programs. Among the largest of these programs were the energy crisis assistance programs and pilot energy conservation programs in several New England and Midwestern states. In the mid-1970s these became national programs, now known respectively as the Low Income Home Energy Assistance Program (LIHEAP) and the Department of Energy’s Weatherization Assistance Program (DOE/WAP). In 1981 President Reagan reduced the federal government’s role by consolidating many domestic social programs into block grants to the States. The Community Services Block Grant (CSBG) was one of six block grant programs created under the Omnibus Budget Reconciliation Act of 1981.

While federal funding had been previously awarded directly to local agencies through several programs, the CSBG dollars now go to the States, which are required to allocate 90 percent of the funds to local “eligible entities,” most of which are CAAs. No more than five percent of the federal funds may be used by the States to administer the grant, and another five percent may be used to support state discretionary programs.

Today, the Community Action Network is made up of more than 1,100 local, private, non-profit and public agencies that work to alleviate poverty and empower low-income families in communities throughout the United States. Most of these agencies are Community Action Agencies (CAAs) created through Economic Opportunity Act. The balance, included under the CSBG, follow similar guidelines for structure and service. CAAs serve nearly 11 million low-income people yearly in 96 percent of the nation’s counties.

What Does a Community Action Agency Do?

There is no “typical” Community Action Agency. No two CAAs are exactly alike because each is governed by the leadership and specific needs of its local community. Despite this fact, there is a typical CAA approach to fighting the causes of poverty.

The eight goals outlined in the Community Services Block Grant (CSBG) statute address different causes of poverty. Since each family is likely to be affected by more than one of these causes, the purposes of the CSBG determine the type of coordinating role that CAAs play.

The statutory goals are:

  • Securing and Maintaining Employment
  • Securing Adequate Education
  • Better Income Management
  • Securing Adequate Housing
  • Providing Emergency Services
  • Improving Nutrition
  • Creating Linkages Among Anti-Poverty Programs
  • Achieving Self-Sufficiency

To meet these goals, local agencies offer a variety of programs that serve low-income children, families, and seniors. The coordinate emergency assistance, provide weatherization services, sponsor youth programs, operate senior centers, and provide transportation in rural areas. CAAs provide linkages to job training opportunities, GED preparation courses, and vocational education programs. They provide a range of services addressing poverty-related programs from income management and credit counseling to entrepreneurial development and small business incubators; from domestic violence crisis assistance to family development programs and parenting classes; from food pantries and emergency shelters to low-income housing development and community revitalization projects.

The common goal, enabling people to become independent of any public or charitable assistance, engenders common CAA operating methods. The requirements of the CSBG, expertise of state and local managers shared over a generation of training and peer exchange, and above all the observation of the outcomes of various interventions have led to similar program designs across the nation.

In general, CAAs prioritize prevention initiatives and provide extended involvement with clients to support the length of time and variety of assistance required to increase their opportunity to be economically self-sufficient. When agencies provide crisis services or when they distribute food or goods, they seek to make those contacts with their clients and introduction to opportunities for moving the clients away from dependence on stop-gap aid.

For more information, please visit the Community Action Partnership website.

Board of Directors

Douglas-Cherokee Economic Authority, Inc.’s Board of Directors is comprised of individuals who represent three different sectors or our community: low-income residents; public officials; and the private sector.

Rene Tabor-Chair
Mike Collins-Vice Chair
Roxanne Bowen-Secretary
Cocke County:

Linda Branam

Charlotte Tweed
Pam Lowe (Appointed by Crystal Ottinger)
Bettye Carver

Jan Brockwell


Grainger County:

Eunice Jones
Donna Stansberry
Mike Collins (Appointed by Mark Hipsher)
Lane Wolfenbarger

Terry Wolfe

Hamblen County:

Roxanne Bowen
Barbara Mason
Eddie Villia
Bill Brittain

Jim Clawson

Jefferson County:
Nancy Farris
Scott Tipton
Rene Tabor (Appointed by Alan Palmieri)
Monroe County:
Shannon Wheeler
Conlie Rasnake
Roy Inman, Jr.
Donna Martin(Appointed by Tim Yates)
Sevier County:

Buster Norton
Wayne Helton
Ann Montgomery (Appointed by Larry Waters)

Whistleblower Information

Mr. Scott Tipton is the Chairman of the Finance Committee. To contact him, please contact Sarah Childress at (423)587-4500 or sarahc@douglascherokee.org, to obtain his contact information.